NAVS’ mission is to provide the finest automotive press fleet management service in the country. We believe our systematic approach to customer satisfaction is not only different, but superior.

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FLEET MANAGEMENT

We are masters of press-fleet management with over 100 years collective experience. We have facilities in 14 markets across the country. Our team of fleet experts share a singular passion for providing exceptional fleet management for our clients.

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MEDIA RELATIONS

With decades of combined experience, NAVS understands the nature of work for PR/marketing professionals and automotive journalists. Many people on our staff have worked at car magazines and in the PR departments at automobile companies.

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VEHICLE LOGISTICS

Our clients trust that when we loan a press vehicle to a journalist, influencer or other media outlet that the car or truck will be presented in the best possible light - completely detailed, inspected and tested. We are experts in press fleet logistics and management.

Who Is NAVS?

 

North American Vehicle Services (NAVS) was created in response to an urgent need from the auto industry for a partner to deliver national coverage while providing unparalleled regional support. Such an entity had to offer the highest level of professionalism while maintaining the absolute trust of the OEM and their customers – the automotive journalist community.

NAVS is comprised of the leading fleet and event management partners in the United States. Operating in 14 markets from coast to coast, each office shares a singular obsession with providing exceptional customer service. This mutual passion provides the bond for the group.

NAVS’ boasts a robust client list including domestic and import brands. These relationships have been validated with the greatest compliment of all….return business. Our national and regional events have drawn high praise from clients, executives and guests.

As budgets and ROI measurements are top of mind, NAVS carefully balances vision with reality when designing strategies that will delight the audience as well as the accountants.

 
 
 

What We Do

 

Press Fleet Management
We are experts in press fleet logistics and management. NAVS utilizes leading-edge information technology for web-based reporting and management systems. This makes for seamless tracking and reporting for clients. Clients can rest assured that when we loan a press vehicle to a journalist, influencer or other media outlet - the vehicle will be presented in the best possible light - completely detailed, inspected and tested. Additionally, NAVS staff will provide walk-arounds that showcase new vehicle features, options and operation.

Media and Marketing Events
From planning and execution through wrap-up and reconciliation we have managed some of the most complex, informative and entertaining media launches utilizing the most diverse and experienced team of event specialists in the industry. In the ultra-competitive business of getting your message across, NAVS has demonstrated its value time and time again by helping to create an atmosphere where our PR clients can focus on their guests while we tackle the logistics.

 

Leadership Team

 

Any successful organization starts with a strong management team and NAVS is no exception. Our partners and senior management have hundreds of years of combined experience in events and fleet operations, not to mention other specialties in the automotive field.

 

 Office General Managers

Atlanta
Rene Serrato

Boston
John Lawlor

Chicago
Lisa Schmitz

Dallas
Alba Rivera

Denver
David Polley

Detroit
Hans Baran

Los Angeles
Brian Pineda

Miami
Angelo Serrato

New York
Pierre Kantor

Phoenix
Carrie Owens

Portland
Bryan Castleberry

San Francisco
Cheyenne Lewis

Seattle
Erin Kemp

Washington DC
Telmo Calcado